Group Sales FAQs
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What's the benefit of buying as a group?
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- Personal one-on-one service
- Discounted tickets on select shows
- Great seats - handpick your seats
- Great hospitality - call us for your special event
- Presale opportunities
- Fundraising opportunities - group tickets provide a unique fund-raising opportunity for any group
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How many people do we need in our group to qualify for the group discount?
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Group minimums vary by event but typically range from 10 to 15 individuals.
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What is the deadline for ordering group tickets?
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Group sales ticket discounts cannot be given on the day of events and vary by show. Typically, group offers expire within five days of the show. Please email groups@coloniallifearena.com for specific show informaiton.
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How will we receive our group tickets after we order them?
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Group tickets will be mailed to you unless you request mobile tickets or for them to be left at will-call. Will-call is open on Tuesdays from 9 AM -5 PM and when doors open to the general public for events.
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Can I send in my group order?
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Group orders can be faxed into Group Sales at the Colonial Life Arena at 803-576-9180. You can also email your order to groups@coloniallifearena.com.
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Do you have school shows?
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Reach out to our Group Sales representatives for information on school performances. They will be happy to assist you.
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Do you have handicap accessible seating?
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Colonial Life Arena Group Sales representatives are able to reserve handicap accessible seating for Colonial Life Arena events.
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Do you sell group tickets for concerts?
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For most major concerts, group tickets are not available. You can order online or at the box office for concert tickets when available.
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Where do we park our bus?
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Please discuss this in advance with your Group Sales representative, as it may vary with each show.
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What kinds of payment methods are accepted?
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Accepted Payment Methods Include:
- Credit Card: American Express, Visa, MasterCard, or Discover
- Company, Organization, or Cashier's check
- Cash
Please Note:
- Tickets cannot be processed without full payment
- Tickets must be purchased through the Group Sales Department
- Tickets CANNOT be refunded, canceled, or exchanged
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What about Gamecock Basketball group tickets?
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For information on Gamecock Basketball and other ahtletic event tickets, click here for more information!