Q. How many people do we need in our group to qualify for the group discount?
A. Group minimums vary by event but typically range from 10 to 15 individuals.
Q. What age does a child need to be to be admitted free?
A. For most shows, children under 2 yrs of age are admitted free. Please check with Group Sales (firstname.lastname@example.org) for exact show information.
Q. How much is parking?
A. Parking is $5-12 per car. You can purchase parking passes for the Dept. of Transportation garage (located at Lincoln and College Streets) from the group sales department or box office for $7 or $12 per space (dpends on the event). You can also pay $5-12 cash per space for all other parking lots and any unsold spaces in the DOT garage on the day of event (these lots are not run by the Colonial Life Arena).
Q. When should we arrive for the show?
A. Doors typically open one hour prior to the event, so you can arrive any time after that.
Q. What is the deadline for ordering group tickets?
A. Group sales ticket discounts cannot be given on the day of events. Please keep in mind that our office hours are 9 a.m.- 5 p.m. Monday thru Friday. If you call after these hours, leave a message and we will contact you during the next business day.
Q. How will we receive our group tickets after we order them?
A.Group tickets will be mailed to you unless you request them to be left at will-call (your tickets will be available for pick-up 48 hours after you place your order). Will-call is open Monday-Friday from 9am-5pm and on the day of events.
Q. Is there food and drink available to purchase during the event?
A. Concession stands are always open during group events, unless otherwise specified by the promoter or management.
Q. How do we pay for our group ticket order?
A. Group orders can be paid for with Visa, Mastercard, American Express, Discover Card, cash, check or money order. Purchase orders are not accepted.
Q. Do you offer pre-paid food options?
A. Food vouchers are available from Group Sales and include a hot dog, popcorn, and a drink for $5 per person.
Q. Can I fax in my group order?
A. Group orders can be faxed in to Group Sales at the Colonial Life Arena at 803-576-9299.
Q. Can I email in my group order?
A. Group orders can be emailed to the Colonial Life Arena at email@example.com.
Q. What if I donít have enough to make a group? How can I still order tickets?
A. All non-group tickets (typically 15 or less) can be purchased in person at the Colonial Life Arena box office, via charge-by-phone by calling at 1-855-4-LMC-TIX, online at www.lmctix.com or at the Columbia Play It Again Sports location.
Q. Do you have school shows?
A. Throughout the year the Group Sales Department helps to plan many special school related and educational programs. The circus and Disney on Ice have school shows. Many of these occur within the school day and can serve as a great out of the classroom experience. In addition, USC Menís and Womenís basketball games serve as great family nights for schools to promote community and family fun.